Frequently Asked Questions

Below, you’ll find a list of frequently asked questions. If you have any remaining questions, comments, or concerns, please contact us.


Fly Away Airport Parking Hours and Location Inquiries

Fly Away is conveniently located at 1671 Murfreesboro Rd in Nashville, only minutes from Nashville International Airport.

Fly Away Airport Parking is a 24-hour operation. We are always open.

From Downtown Nashville: Head South on route 41. We are just past the exit for route 255 and right before the Sonic Drive-in.

Fly Away Airport Parking General Questions

Yes, Fly Away Airport Parking provides shuttle transportation to Nashville Airport. We are just a short, six-minute drive to your terminal.

For the fastest responses, please email questions to or fill out our contact form. If you have a question that is high priority, please feel free to call our Nashville Airport parking office at (615) 367-2200.

If you have a reservation, please print the reservation voucher that was emailed to you as a PDF attachment and bring it with you. You can also present the barcode on your mobile device. If you do not have a reservation, pull into the facility and our attendant in the office will assist you.

Of course! We welcome all guests in need of BNA airport parking.

When you have collected your luggage, you can notify Fly Away Airport Parking that you need a shuttle pick-up by texting your claim check number to the phone number listed on your claim check card. That number is (931) 228-0067. You will receive a confirmation text acknowledging the information has been received.

When you return from the terminal, your vehicle will be waiting outside. Check in with the main office staff to pay for your stay and receive an exit token. Insert this token at the machine in the exit lane.

Please contact your airline or airport for approximate arrival time. When you have this information, we recommend adding another hour to allow you to park your car, take the shuttle to the terminal, and make your way through security.

Fly Away Airport Parking Rates and Reservation Inquiries

Yes. The parking rates are structured to start when your ticket is created in our system and to end at the time you check out, not by the calendar dates you are at the facility. You will only be charged for the exact time in the lot. If there is any extended stay past a reservation, you will be charged for the additional time upon exiting the BNA parking lot.

No, you do not. We welcome everyone and will open a ticket for you upon check-in. However, making a reservation does guarantee a space within the parking lot. If we are at capacity, only travelers with a reservation are guaranteed a space. We also cannot guarantee specific spaces to customers. They are first come, first served.

We do not have a long-term parking rate at this time.

Yes. Our drive-up rate is $13.95 per day for valet, while our online reservations are only $10 per day.

Fly Away Airport Parking’s low rates do not include applicable taxes and fees.

ly Away Airport Parking is a credit card-only facility. Payments can be made with debit cards and credit cards. Cash is not accepted.

No, you can show us the reservation on your phone as well!

We do ask for 24-hour notice; however, if your travel plans change and you do not park in the lot, we can absolutely refund you for the full amount. If your dates of travel change, you can still use the same reservation voucher; our Fly Away Airport Parking system will automatically adjust the parking days for you.

You may modify, edit, or cancel your reservation through your confirmation email or through your rewards account. If you have any issues, please contact Fly Away Airport Parking via email.

If you stay longer, we will just charge you for the additional days. If you come back sooner, we will refund you. Refund Policy: Please note that the prorated hourly rates are not refunded. Full days of charge will be refunded. Please contact us directly for a refund. You may also adjust your reservation by the hour to take advantage of the prorated hourly rates instead of being charged for a full day and needing a refund.

If you need to park in the lot longer than your reservation, you are more than welcome. Unfortunately, we cannot accept multiple reservations, so you’ll have to pay the additional amount upon exiting the lot.

Fly Away to the rescue! We do have a jump starter kit onsite and are happy to provide this for your use upon return from your trip.

Fly Away Airport Parking Rewards Program

You earn one point for every day you park with Fly Away. For a limited time, enroll today and get a FREE DAY of parking right away!

You need to be sure that you are logged in to your Fly Away Rewards Account prior to requesting a quote for the reservation. Once the quote appears, a drop-down menu will show to redeem your free day. This will adjust the price and you can then move forward with payment. We do not automatically include the free day, as some guests prefer to save them for a longer stay.

7 points are required per free day.

You must bring the coupon with you to the facility and present your coupon to the cashier before departing from the facility. If you are using the coupon for an online reservation, type in the barcode/promo code into the promo code field.

Fly Away Airport Parking Security

We are not responsible for belongings left in your car. As with all parking situations, if you want to guarantee the security of your items, please do not leave them in your vehicle.

If you find damage on your vehicle that you feel occurred while parked at our facility, report it to an employee prior to leaving the property. You will be provided with a customer claim form to complete. A detailed investigation will be performed, and you will be contacted by our corporate insurance claims department. If you do not report the damage before leaving the property, we are not liable for the damage.